Help
The questions we get most, and how to reach us when the answer isn’t here.
Is GameWard free?
Yes. GameWard is free to download and you never pay us anything.
Some games sell optional extras inside the game. You don't need to buy them to earn.
How do I earn?
Pick a game in GameWard, install it from there and play. Every game lists its milestones and what each one pays before you start, and each milestone you reach is added to your balance.
Daily quests, short surveys and inviting friends add more on top.
How do I cash out, and how fast is it?
Open Cashout, choose PayPal, Visa Prepaid or a gift card, and confirm. Which options you see, and the smallest amount you can withdraw, depend on your country.
Most PayPal payouts arrive within minutes. Every request is reviewed, and a security check can delay one by up to three business days, sometimes longer.
Why didn't a milestone pay?
Rewards are tracked together with the game's studio. A milestone can be missed if the game was already on your phone, if it wasn't installed through GameWard, if the offer's time limit had passed, or if a VPN or a blocked permission got in the way.
If something is missing, open Help & support in the app and send us the game's name. We look into every case.
Why does GameWard ask for permissions?
On Android, GameWard asks for usage access so it can see which partner games you play and for how long. That is how play time turns into rewards.
On iPhone, allowing tracking helps studios confirm that you came from GameWard, so your milestones are counted.
Why was I asked for a face check?
Before some withdrawals we ask for a short identity check, so that each person has one account and payouts go to real players. It only happens with your consent, and you can withdraw that consent in the app at any time.
Can I make a living from this?
No. GameWard is a bonus for games you would play anyway, not an income. What you earn depends on the game, your country and how far you get.
Who can use GameWard?
Anyone aged 13 or older, or older where local law requires it, with one account per person. Emulators, VPNs and rooted or jailbroken phones are not allowed.
Talk to us
The fastest way is Help & support in the app, under More. Pick what went wrong, add the game’s name and a screenshot if you have one, and we take it from there.
If your version of the app does not have it yet, write to [email protected]. Send the email address you use in GameWard so we can find your account.